FTP Help

J Host

Member
Hey I was wondering if you would possible know the problem as to why my clients cannot log into their FTP, I upgraded my apache and php, and now I nor any of my clients are able t access there servers via FTP, it loads successfully but then "cannot retrieve the directory" would you happen to know why this is happening?
 

Matt

Owner
Have you recently changed any of the firewall rules?

Are you using passive FTP?

What does /etc/pure-ftpd.conf look like for the passive ports?
 

J Host

Member
Have you recently changed any of the firewall rules?

Are you using passive FTP?

What does /etc/pure-ftpd.conf look like for the passive ports?

Recently I have not changed anything on the firewall just upgraded apache and PHP.
For the /ect/pure-ftpd.conf all = no command found.
Also yes I am using passive ports.
 

Matt

Owner
Only thing I can think is the folder permissions are now incorrect after the apache update. Have you switched PHP handler?
 

J Host

Member
Only thing I can think is the folder permissions are now incorrect after the apache update. Have you switched PHP handler?
Currently

Default PHP Version (.php files) 5
PHP 5 Handler suphp

Apache suEXEC on
Apache Ruid2 off
 

J Host

Member
Only thing I can think is the folder permissions are now incorrect after the apache update. Have you switched PHP handler?
This is the error being received

Response: 257 "/" is your current location
Command: TYPE I
Response: 200 TYPE is now 8-bit binary
Command: PORT 172,56,15,208,209,80
Response: 200 PORT command successful
Command: MLSD
Error: Connection timed out after 20 seconds of inactivity
Error: Failed to retrieve directory listing
 

J Host

Member
Only thing I can think is the folder permissions are now incorrect after the apache update. Have you switched PHP handler?
This is the error being received

Response: 257 "/" is your current location
Command: TYPE I
Response: 200 TYPE is now 8-bit binary
Command: PORT 172,56,15,208,209,80
Response: 200 PORT command successful
Command: MLSD
Error: Connection timed out after 20 seconds of inactivity
Error: Failed to retrieve directory listing
 

AdamD

Hosting Customer
You already posted the above message.

I would turn the firewall off temporarily, try connecting again, see if it works.
 
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