Issues with Ticket Creation

D

DigitalOcean

Guest
Aug 18, 06:23 UTC
Resolved - The maintenance completed successfully. Tickets that were raised during the maintenance and new tickets are being submitted to us. If you continue to experience issues, please open a ticket with our support team. We apologize for any inconvenience.

Aug 18, 05:56 UTC
Monitoring - The maintenance is complete and we're monitoring our ticketing system. We will update with a resolved status once we've confirmed on our end that tickets are being submitted as normal (and we're receiving the tickets submitted during this window)

Aug 18, 02:59 UTC
Identified - Our support ticketing vendor is currently performing a planned maintenance. Unfortunately, this has caused an unexpected issue and tickets submitted are not currently being routed to our support team. This maintenance is expected to last until 6:00 UTC, and we expect that tickets will start routing as normal, but likely with an additional delay of up to a couple of hours. We apologize for this, and will post an update once our vendor as updated us on their status.

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